Non-Freezing Cold Injury (NFCI) Claims
At Nexa Law, we specialise in helping current and former military personnel pursue compensation for Non-Freezing Cold Injuries (NFCI) caused by their service. If you have been diagnosed with a non-freezing cold injury and believe it may have been caused due to inadequate protection or training, you may be entitled to claim.
What is a Non-Freezing Cold Injury (NFCI)?
A Non-Freezing Cold Injury is a condition caused by prolonged exposure to cold and wet conditions without proper protection. NFCIs often affect the hands and feet and can lead to long-term pain, numbness, sensitivity to cold, and reduced mobility.
Who is at Risk of NFCI?
NFCIs are common in military personnel, particularly those serving in:
- Cold weather environments.
- Wet conditions for extended periods.
- Roles that require prolonged exposure to outdoor conditions, such as infantry, engineers, and artillery units.
Are you Eligible to Make a Claim?
You may be able to pursue a claim if:
- You have been diagnosed with NFCI.
- Your injury was caused or worsened by your military service.
- The MOD failed to provide adequate protective equipment or appropriate training to reduce your risk.
Why Choose Us for Your NFCI Claim?
Our experienced team understands the unique challenges faced by military personnel. We have a proven track record of successfully pursuing claims against the MOD and ensuring our clients receive the compensation they deserve. We will work for you under a No Win No Fee Agreement so you will only pay us if your claim is successful.
We have a team of dedicated Case Handlers who are here to support you with your claim. We’re not an anonymous call centre and you will work closely with your Case Handler and their Assistant, who will always be on the end of the phone or email if you need anything. Our team ensure that you understand how your case will progress and are with you every step of the way. Here are some of the people who you may work with during your claim

David Roth

Charlotte Nicholson

James Dadzitis

James Lewis

Lee Preston

Martina Coyle

Paula McIntyre
Delivering justice, one story at a time

"James at Nexa fought a case against the MOD for me. He was extremely committed and provided information throughout the whole process. I gained 100% trust in James right away and thanks to his dedication, I received a sum of £32,650. I have since recommended him to friends and former colleagues."
Adam Parker, Army

"Jon at Nexa completed my case at a very high standard, keeping me up to date throughout. I can't thank Jon enough for the professional service he gave me from start to finish."
James Crilley, Army

"James at Nexa was fantastic in gaining me compensation. He was very professional but also very personable, and he guided me through every step of the process, which is very straightforward. Should I ever need help again, I wouldn't hesitate to contact him."
Danny Medlin, RAF
Make a claim
To start the process of making a claim please contact our Customer Relationship Manager, David Roth, who will carry out confidential and no-obligation assessment of your claim and talk you through the next steps.
You can call or email David on his direct contact details. Or you can complete the contact form on this page if you prefer.
Remember, if you’re eligible to make a claim we’ll support you on a No Win No Fee basis.
Contact David Roth today to get started.
David’s Mobile: 07399 114317
David’s Email: [email protected]
FAQs
We’ve answered the common questions we receive about making a claim NFCI.
What are the symptoms of a Non-Freezing Cold Injury?
Common symptoms include:
- Persistent numbness
- Tingling
- Pain
- Cold sensitivity
- Changes in skin colour or texture
Symptoms can worsen in cold weather and may become permanent if untreated.
How do I know if my NFCI is linked to my military service?
If you were exposed to cold and wet conditions during your service, especially without proper protective equipment or adequate training, your NFCI may be service-related. Medical assessments and your service records will help establish this connection.
What Evidence Will I Need?
To support your claim, useful evidence may include:
- Medical records confirming your NFCI diagnosis
- Service records detailing your deployments and exposure to cold conditions
- Witness statements from colleagues or medical personnel
Our team can assist you in gathering this evidence.
What Compensation Could I Receive?
Compensation amounts vary depending on the severity of your NFCI and its impact on your life. Awards may cover:
- Pain and suffering
- Loss of earnings (past and future)
- Medical treatment and rehabilitation costs
- Adaptations to your home or lifestyle if required
Can I claim if I’m still serving in the military?
Yes, you can pursue a claim while still serving. Your legal rights remain the same, and making a claim should not affect your current role or career prospects.
What if I was diagnosed after leaving the military?
You may still be eligible to claim if your NFCI symptoms only became apparent after leaving service. The key factor is proving that your condition was caused by your time in the military.
Will making a claim affect my military pension or Armed Forces Compensation Scheme (AFCS) award?
No, pursuing a legal claim is separate from any pension entitlement or AFCS award you may receive.
Can I claim if my NFCI occurred during overseas deployment?
Yes, you can still claim if your NFCI occurred during overseas deployments. Evidence such as deployment records and medical assessments can help prove your case.
How long does the NFCI claims process take?
The timeline can vary depending on the complexity of your case and whether the MOD accepts liability. Straightforward claims may take months, while more complex cases could take longer.
Is There a Time Limit to Make a Claim?
Yes, there is generally a three-year time limit for starting a claim. This is usually from the date you became aware of your condition and its link to your military service. If you’re unsure whether you’re within this timeframe, contact us for advice.
How do I start my claim?
Contact us for a free consultation. We will assess your case, advise on next steps, and support you throughout the process.
Get your claim assessed for free
For more information or to make an appointment, please complete the form below